Privacy Policy

Scents by the Bay
Effective Date: 1/1/2023

Scents by the Bay (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

Personal Information

When you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)

Order & Account Information

  • Purchase history
  • Preferences (such as fragrance selections or subscriptions)
  • Account login details (if you create an account)

Automatically Collected Data

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer service and support
  • Manage bookings for classes and events
  • Send order confirmations and updates
  • Send marketing emails (if you opt in)
  • Improve website functionality and user experience
  • Analyze sales, trends, and customer behavior

3. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only as needed to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal, Square)
  • Shipping carriers
  • Email marketing platforms
  • Website hosting and analytics providers (e.g., Google Analytics)

These providers only receive the information necessary to perform their services.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance
  • Remember your preferences
  • Enable shopping cart functionality
  • Track website usage

You can disable cookies through your browser settings, though some features may not function properly.

5. Email Marketing & Communications

If you opt in to receive emails, we may send:

  • Promotions and special offers
  • Event and class updates
  • Product launches

You can unsubscribe at any time using the link in our emails.

6. Data Security

We take reasonable precautions to protect your personal information, including:

  • Secure SSL encryption
  • Trusted third-party payment processors
  • Limited access to sensitive data

However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to the personal data we collect
  • Request deletion of your personal data
  • Opt out of data sharing (note: we do not sell data)

To make a request, contact us at:
scentsbythebay@yahoo.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Scents by the Bay
2926 College Avenue
Berkeley, CA 94705
Email: scentsbythebay@yahoo.com
Phone: 510-898-1283